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Managed Call Center Suite (10 Agent Seats)

Enterprise call center suite equipped with live queue dashboards, call whispering, and automated CRM integration.

Included Architecture & Features

  • 10 Concurrent Inbound/Outbound Agent Seats
  • Predictive & Progressive Dialer Engine
  • Live Supervisor Barge & Whisper Mode
  • Comprehensive Call Analytics & KPI Reports

Technical Specifications & Terms

Category CALL CENTER FACILITIES
Billing Cycle Monthly
Recurring Price LKR 45,000.00 / Month
One-time Setup Fee LKR 10,000.00
Renewal Notice Period 14 Days Prior Notice
SLA Guarantee 99.99% Uptime with Financial Credit Backing
Deployment Time Instant Provisioning / Same-Day Handover

Frequently Asked Questions

How fast will this service be provisioned upon agreement? +
Digital proposals and agreements are signed electronically. Standard hosting and SMS accounts are provisioned within 2 to 4 business hours. Custom development and PBX integrations follow our milestone roadmap.
Can we upgrade or modify specifications mid-term? +
Yes. MarBay cloud instances allow non-disruptive live resource upgrades (CPU, RAM, and NVMe disk expansions) with pro-rated billing adjustments handled automatically via your CRM client portal.
What payment methods are supported in Sri Lanka? +
We accept direct Corporate Bank Transfers (CEFT / SLIPS), Online Credit/Debit Cards, Corporate Cheques, and automated recurring billing invoices with official Tax Invoices.
Official Pricing
LKR 45,000.00
Billed / Month
Setup Fee: LKR 10,000.00
Auto-Renewal: Protected • SLA Guaranteed
Support Level: 24/7 Priority
WhatsApp Sales Desk
Official e-Agreement generated upon proposal approval with corporate invoice dispatch.
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